Thank you for visiting and shopping at Eve and Flamingo.
All orders are processed within 1-2 business days as all products are made to order. Whilst our aim is always to deliver on time - If there is any delay you will be contacted ASAP after placing your order.
Orders are not shipped or delivered on weekends or bank holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery during peak times eg: Christmas.
Shipping rates will be displayed at checkout and are as follows:
Tracked Standard delivery 2 -3 working days - £5.00
Tracked Express delivery 1-2 working days - £7.00
Standard no-signed for delivery option is also available on a 1-2 day working days service at a charge of £5.00
If you chose a tracked service you will receive an email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. If you chose a non-tracked service you will receive a shipped confirmation email.
If you want more information about delivery for a product that you’ve already ordered, please get in touch with us at firstname.lastname@example.org.
Eve and Flamingo is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.